Comprehensive apartment management system that improves customer service and enhances business efficiency

Building management has become increasingly complex with numerous high-rise apartments mushrooming throughout the country. The need to provide state-of-the-art amenities and luxuries together with superior and efficient customer service calls for advanced building management systems. Associations need to put in place robust systems that utilize latest technologies and processes to manage various building functions and operations efficiently and without any problems.

Ascend EDIFICE is an integrated apartment management system from Ascenders Technologies that helps building associations improve customer relationships and business productivity. Our ready-to-use software is designed keeping in mind the evolving and changing needs of builders and associations.

Solution features

  • 360 degree view of owner/tenant information
  • Registration and management of complaints/requests through diverse channels – Phone call, Web portal, SMS, E-mail
  • Vendor management – to handle multiple vendor relationships and track purchase and service level information
  • Facilities management – to effectively manage and maintain different facilities and equipment
  • Event management – to conduct regular events like New Year celebrations, birthday parties and association monthly/quarterly meetings scheduled through an event calendar
  • Live chat support – to enable support to residents regarding association related enquiries and guidelines
  • Smartphone/tablet support – to facilitate ease of access
  • Visitors and staff attendance tracker – to track daily staff attendance and monitor visitor entry along with vehicle information
  • Message boards and classifieds – to broadcast important information to residents along with a classifieds option to provide real-time updates about current and future projects